Training is important – and it’s required. When you sponsor another Rep into PlanNet Marketing, it’s your responsibility to train that person to be a Rep. You must perform bona fide assistance and training to each of your new Reps to ensure they are properly operating their PlanNet Marketing business. It’s important to keep in touch with your team because that communication from you – their leader, helps keep them focused and on track. Reps who don’t have support often don’t stay focused on the business. They either do nothing (earning no income for themselves or for you) or they choose to stop paying and leave.
What does this “training” look like? It could be a one-on-one sit down in your home or at a local coffee shop, or it could be a small group meeting with you and several new Reps. It could be a weekly phone call or Zoom, an email you send to check in on them. Texting your individual team members or sending a message on social media works too. The training and assistance offered will look different for each of you. The purpose is what will be similar – to provide support, encouragement, and any training/assistance your team may need.
You are also encouraged to help monitor your downline to ensure your team of Reps do not make improper product or business claims or engage in any illegal or inappropriate conduct. If you see one of your Reps doing or saying something you know is wrong – make a point to tell them quickly and quietly. No one wants their mistakes outed to everyone on Facebook or to the entire team on a conference call. But it’s important to handle the matter quickly so no wrong information gets out to the public. Find a way to quickly handle the matter, but be kind and understanding with the Rep.
If a Rep doesn’t change something you know is wrong – whether it’s a post on social media or a poor business practice – if you spoke to your Rep and they didn’t change their ways, just send an email to me at Compliance@plannetmarketing.com. I’ll contact them as well, together we can work to help them find a compliant way to handle their business.
Please note that Reps should NOT train ITAs. ITAs are InteleTravel Agents and should receive all training from InteleTavel certified Ambassadors. This does not mean you shouldn’t support someone who purchased an ITA from you – if they have a question, help point them in the right direction or help them find the answer, but make sure it’s an answer directly from InteleTravel – they are the Travel Experts!
-- Policies and Procedures Section 6.2, located in your Virtual Office in the Information Center (go to Resources, then Policies and Procedures).
~ Amanda Restivo, VP, Compliance -- arestivo@plannetmarketing.com